Everything you need to know for a successful tourist season — from apartment preparation, legal obligations, to commission-free direct bookings.
Every tourist season starts with preparation. The difference between an average and excellent host is how ready you are before the first guest arrives.
Booking.com charges 15-25% commission on every reservation. For an average apartment, that means €2,000 to €8,000 per year.
The review is written in the first 5 minutes. Everything after just confirms the first impression.
Every host gets a negative review. The question is not whether it will happen, but how you react.
If you rent out an apartment in Croatia, a flat-rate business is the simplest legal path.
A guest decides in 3 seconds — click or scroll past. That decision depends on the first photo.
Booking.com is great for new guests. But if Booking is your only channel — you have a problem.
Experienced hosts don't memorise — they use a checklist. These 25 items cover every corner of your apartment, from kitchen drawers to WiFi passwords.
For €2-3 per guest, you can dramatically improve the first impression. A welcome pack isn't a cost — it's an investment in reviews.
Google Business is free and takes 30 minutes to set up. Every guest who searches for you on Google should find your page — not Booking.
The difference between 4 and 5 stars isn't luxury — it's the details. Learn the 7 rules hosts with an average above 4.8 follow.
The guest arrives at 11 PM, you're 200 km away. With a key — problem. With a smart lock — "Your code is 4729, enter whenever you arrive." Review: 5 stars.
A repeat guest is gold. No Booking commission, they already know your apartment, no surprises, and better reviews. The only question is — how to win them over.
A professional website for your apartment in 5 minutes. No technical skills, no commissions, no contracts.
Start freeFree 14-day trial · No credit card · Cancel anytime
Continuing to invest in enhancing the digital passenger experience, Corendon Airlines has strengthened its payment infrastructure by adding PayPal to the payment options available on its website, to m
Hyatt Hotels Corporation today announced that its loyalty program World of Hyatt has been named European Loyalty Program of the Year by the European Loyalty Awards, recognizing its distinctive approac
Scotland’s outstanding travel professionals have been recognised at the 2026 Sparkle Awards, with winners from across the leisure and business travel sectors celebrated at an awards event in Edinburgh
Sussex based Travel Promoters, one of the UK’s leading luxury representation companies specialising in Africa and the Indian Ocean, is delighted to share its appointment by Kaelo Destinations from 1 S
Hard Rock Hotel Malta, a highly anticipated upscale, five-star* destination, has officially opened its doors to the public following a celebratory guitar smash ceremony marking the group’s first h
Instinct, a freshman AI assistant that has Silicon Valley buzzing, can book and rebook trips from a text thread. Key lesson for travel: Talking about frictionless booking isn't the same as delive
After nearly two years of weighing a sale, the private equity giant is reportedly steering the Barcelona-based owner of hotels and resorts across the Mediterranean toward a Madrid listing this fall.
Brussels is looking to advance legislation that would clarify local authorities’ power to crack down on short-term rentals amid Europe's housing crisis.
There is no shortage of launches and you can easily find the most expensive hospitality offerings. We're most interested in judgment that leads to truly exceptional service.
Travel companies have spent years worrying about losing customers to online travel agencies. The bigger threat was already in the wallet.
The author argues that hotel AI's real value is bridging the 30-year gap between revenue management analytics and frontline operations through real-time translation, not better dashboards.
Friday brought Revinate's mystery shopper study of 308 calls across 135 luxury hotels finding 92% failed to capture any guest contact details, exposing a direct booking loss hiding in plain sight
The piece argues that sales teams should use meeting intelligence platforms to prioritize re-engagement with lost group accounts based on actual booking activity, not generic outreach schedules.
A framework for evaluating corporate accounts as investments across four dimensions: return, growth potential, risk, and strategic value, rather than room nights or revenue alone.
roommaster will demo its rebuilt cloud-native PMS at Booth 419 and present a session on Revenue Per Available Guest (RevPAG) for independent hoteliers on September 16 in Miami Beach.